All tapo-fix products are warrantied against defects in manufacturing for a period of (1) year from the date of purchase. Any claim of defect must be accompanied with photo and/or video evidence and must not have been caused by misuse or improper handling by the end-user in order to be considered a valid claim. All claims will be attempted to be resolved by first supplying any required replacement parts, free of charge. If the problem is unable to be resolved through the supply of replacement parts, ProHangers Supply, LLC will return the product to tapo-fix for a complete replacement, free of charge.